• The Novotel Store Customer Service department is ready to answer your questions, listen to your suggestions and comments about our products, website and services.

    We are available to answer your questions by phone, Monday to Friday from 8:00am to 8:00pm GMT+1 on +800 123 22 123 (Europe Toll free) or +33 1 41 51 54 24. Alternatively, get in touch using the Contact Form below.

    Please use the form below and select the reason you are contacting us.

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In accordance with the "Information and Liberties" law of 6th January 1978, you have the right to access, correct, and delete information pertaining to you. If you wish to exercise this right or make any other request, please write to: NOVOTELSTORE, HOTELSATHOME, BP 52349, 95942 Roissy CDG Cedex.